Frequently Asked Questions 

About Us

 

1. What is Newmark Learning?

Newmark Learning is an educational publisher focused on literacy. We know that teachers have many standards to address and many kinds of learners to support. That's why our number-one goal is to bring you tools and strategies that are easy to use, reflect state curriculum standards, and are based on research-proven strategies. Whether you need interactive whiteboard resources, whole-group lessons, small-group reading texts, intervention resources, or learning center activities, you'll find them on our Web site.

Our family has developed educational resources for decades. We know that teachers have one of the most important and challenging jobs, and that's why we are committed to supporting you with the highest-quality products.
 

Payments, Returns, Shipping


2. What are my payment options?

We accept all major credit cards (American Express, VISA, and MasterCard). We also accept authorized, written school purchase orders. Orders paid by personal check must be mailed to:

Newmark Learning Co.
6295 Commerce Center Drive – Suite B
Groveport, OH 43125


 

3. How can I buy with a school purchase order?

We gladly accept all school purchase orders. After submitting your order online, please fax the signed purchase order to Customer Service at 1-877-280-0375. Please call 1-855-232-1960 to confirm that Customer Service received your fax. Without a faxed copy of the signed purchase order, we cannot process your order.

 

4. What is Newmark Learning's return/exchange policy?

All Newmark Learning products are satisfaction guaranteed. If you are unhappy with your purchase for any reason, please return it to us within 90 days of purchase for a refund, exchange, or store credit. Products must be in resaleable condition to qualify for returns. Please mail your items to:

Newmark Learning Co.
6295 Commerce Center Drive – Suite B
Groveport, OH 43125


 

5. What is Newmark Learning's shipping policy?

All orders are processed upon receipt. We ship orders within 6 days of receiving all necessary information to process your order.
 

6. Shipping & Handling Charges.

Contiguous 48 states and Canada: Add 10% of subtotal to all orders ($5 minimum S/H per order).
HI and AK: Add 20% of subtotal ($5 minimum S/H per order).
All other countries: Add 30% of subtotal ($30 minimum S/H per order).

7. How do I find out my order tracking number?

For orders shipped via UPS, please contact Customer Service for your tracking number and delivery status. Some smaller orders are shipped via USPS and do not have tracking numbers.
 

8. Is it safe to use my credit card?

You can safely enter your entire card number on www.newmarklearning.com via our secure server, which encrypts all submitted information.
 

9. How can I check on the status of my order?

Please call or e-mail Customer Service. Please have your order number ready.
 

10. Are taxes included in the price?

No, taxes are not included.
 

About Our Products, State Standards, and Funding


 

11. Which funding resources do Newmark Learning products qualify for?

Visit our easy-to-use funding guide. Click here
 

12. How do I know which state standards Newmark Learning products adhere to?

To find out which products correlate to your state standards, simply call or e-mail us your request. Tell us your state and target grade level, and we'll send you a complete list of qualifying products within days!
 

13. How are Newmark Learning books leveled?

Newmark Learning uses widely accepted leveling criteria when we level our texts. Our Product Development and Editorial staff includes Reading Recovery Teacher Leaders who help ensure the integrity of our leveling system.
 

About Special Offers



 

14. How can I sign up for Newmark Learning e-mails to receive exclusive offers?

It's easy! Simply locate the Sign Up icon on the top left corner of our home page and enter your e-mail address.
 

Career Opportunities


 

15. How can I become a dealer of Newmark Learning products?

Please call or e-mail us to express your interest in becoming a Newmark Learning dealer. Please fax, mail, or e-mail a copy of your resale certificate. We look forward to working with you.
 

16. Are there additional career opportunities at Newmark Learning?

Please e-mail a cover letter and resume to info@newmarklearning.com. If a suitable position becomes available, we will contact you.
 

Other



17. What is Newmark Learning's privacy policy?

 

Our Policy



Newmark Learning recognizes the great importance of protecting the privacy of our customers and other visitors to this Web site. Accordingly, we will take all appropriate measures to protect personally identifiable information that you provide us.

 

Information Provided



We receive and store data that you enter on our Web site or give to us in other ways, including information we collect to improve our service to you. You can always choose not to provide some or all of the information requested, but this could prevent you from obtaining services that you seek.

 

How We Use Information



Newmark Learning uses the information that Web site users provide for internal business purposes and in ways that are in accord with the reason the information was requested.

 

Other Uses of Information



There are a limited number of ways that we may share information with third parties. Legal Protection and Safety: We may release account and other personal information when we believe such release is appropriate to comply with the law; to protect the rights, property, and safety of our users, Newmark Learning, or others; or to enforce our Terms of Use and other agreements. In addition, we may exchange information with other organizations for fraud protection.

Outside Agents: Like most companies, we use outside agents to perform certain functions. Examples are database management and handling mailing tasks. When we use outside agents, we provide them only with the information required to complete the task, and they are not allowed to use the information for other purposes.

 

Sale of Information



Newmark Learning's customer database has not been rented to other companies, though Newmark Learning reserves the right to do so to companies such as Market Data Retrieval and MSGI Direct, who rent their mailing list records to other companies for use in marketing programs. From time to time, Newmark Learning may swap mailing lists with other educational companies with no money exchanging hands.

 

Security



We will take appropriate steps to protect the information you share with us from unauthorized access or disclosure. For example, credit card numbers are used only for payment processing and are not retained for marketing purposes. Whenever you provide sensitive information, we take appropriate steps to protect it.

 

Your Rights



If you would like to review your personal information, correct existing information, or remove your information, please contact Newmark Learning via e-mail at info@newmarklearning.com. If you request removal of your personal information, you acknowledge that some information may continue to reside in Newmark Learning's historical records and archives, but Newmark Learning will not use that information for commercial purposes.

 

Your Choices



You can always choose not to provide information; however, doing so may prevent you from receiving certain information or accessing other valuable features of the site.

 

Links to Third-Party Sites



You may be able to access third-party Web sites through links available on this site including other Web sites affiliated with Newmark Learning. You understand and agree that your use of such third-party sites will be governed by the privacy policies of those sites and not by this Privacy Policy. Newmark Learning shall not be responsible for the actions of the operators of such third-party Web sites.

 

Children



Newmark Learning does not knowingly collect information from children. We encourage parents and legal guardians to monitor their children's Internet usage and help enforce our Privacy Policy by instructing their children never to provide information on this site without their permission.

 

Notices and Revisions



If you choose to visit the site, your visit and any dispute over privacy is subject to this Privacy Policy, including limitations on damages and application of the law of the state of New York. If you have any concerns about the privacy of this site, please send an e-mail describing your concerns to info@newmarklearning.com. Our business and site change constantly; this Privacy Policy may also change. Our use of information that we receive and store is subject to the Privacy Policy in effect at the time of our use of such information. If we decide to change our Privacy Policy, we will post the revised Privacy Policy on this site.

 

Privacy Policy Contact



Please direct your questions regarding this Privacy Policy to Newmark Learning at info@newmarklearning.com. Newmark Learning is not responsible for the privacy policies of Web sites to which our site may link.
 

18. What if I still have questions?

Call or e-mail us today!

Customer Service e-mail: info@newmarklearning.com.

Customer Service telephone: 1-855-232-1960 (Monday–Friday, 9 A.M.–5 P.M. EST)

Customer Service fax: 1-877-280-0375